Cosmic Creature Events is an up and coming Houston based bean to bar chocolate company. Our mission is to create unique products and entertaining events that people will love and share with others. It is very important to our team to collaborate and communicate with local brands and artists to share a vision for each project and connect with each of our customers with our chocolate products.
Are your products ethically sourced?
We only use ethically sourced ingredients for our products, meaning they are known to be sourced from farmers and businesses that are ethical in their business practices, including treatment of their workers as well as their local ecology.
Are all of your products vegan, nut free, soy free?
Yes! We pride ourselves on making this possible while making each product taste so good! :)
How long does it take to ship my chocolate?
After your order is made, we process your order and ship it on the following Monday evening to ensure there are no weekend delays in the post office. This is to protect your product and ensure it arrives in perfect condition.
Is there anything I need to do to keep the chocolate safe?
Keep your chocolate products in a cool dry place. You can place them in the refrigerator as long as it is not a wet surface or will make contact with water. Always keep your chocolate covered when storing.
How do I get a refund or replacement product?
If you are unsatisfied with your purchase, we will gladly replace your product or offer you a refund. We will send a questionnaire to you to fill out and we will start the process to either replace the product(s) or refund your purchase.
For more information, feel free to contact us:
Jordan Ekeoba email@example.com
Deanna Davila firstname.lastname@example.org
You can also reach us on our CONTACT US page.